Returns

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the Order Confirmation email printed off and enclosed in parcel.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or bank transfer if this was the original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Cancelling orders

We work fast to post your items. Therefore, this means it is very rare that your order can be amended or cancelled once you've placed it. This includes swapping products, changing your delivery address, and changing payment methods. You can always return any unwanted orders to us for a refund as per the details above.

If you reject your order at the door, or do not collect your parcel from a sorting office / post office, we will refund you once the parcel has been returned to us by the delivery service provider. You will be responsible for postage costs.

Any questions, please contact us at [email protected]